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Important Information for Customers Holding MTPL Insurance Policies Issued by Insurance Company DallBogg
10 June 2026
By decision dated 9 June 2026, the Financial Supervision Commission withdrew the insurance licence of DallBogg: Life and Health Insurance Company JSC. The withdrawal of the licence does not affect the validity of insurance contracts already concluded with the company. Motor Third Party Liability (MTPL) insurance policies remain valid and continue to provide insurance coverage.
Claims arising under MTPL insurance are guaranteed by the Bulgarian Guarantee Fund. The Fund is responsible for claims that the insurer is unable to pay as of the date of the licence withdrawal. As a result, all persons with valid claims against the insurer will receive the compensation to which they are entitled.
QUESTIONS AND ANSWERS FOR CONSUMERS
I have an MTPL insurance policy issued by DallBogg: Life and Health Insurance Company JSC. Does it remain valid following the withdrawal of the insurer's licence?
Yes. Your MTPL insurance contract remains in force until the expiry of its term or until a decision opening insolvency proceedings against DallBogg: Life and Health Insurance Company JSC is issued by the competent Bulgarian court. Upon the occurrence of either of these events, the insurance contract ceases to have legal effect.
The contract remains valid and DallBogg: Life and Health Insurance Company JSC is obliged to receive, assess and settle claims submitted under the policy, as well as to pay any compensation due. You may verify the validity of your policy on the website of the Bulgarian Guarantee Fund: www.guaranteefund.bg.
How should I submit a claim under an MTPL insurance policy issued by DallBogg: Life and Health Insurance Company JSC?
Claims should be submitted directly to DallBogg: Life and Health Insurance Company JSC, which is currently managed by conservators appointed by the Financial Supervision Commission. The conservators are responsible for receiving, assessing and settling claims and ensuring the payment of compensation. Should the company lack sufficient funds to satisfy its obligations, the conservators will seek funding from the Bulgarian Guarantee Fund.
I have an MTPL insurance policy issued by DallBogg: Life and Health Insurance Company JSC and I pay the premium in instalments. Should I continue paying the remaining instalments?
Yes. In order for your MTPL insurance policy to remain valid until the end of the insurance period, you must continue paying the outstanding instalments.
Upon expiry of the insurance contract, customers of DallBogg: Life and Health Insurance Company JSC must conclude a new MTPL insurance contract with another insurer.
Please note that persons who do not maintain valid MTPL insurance are subject to the administrative penalties provided for by law. The use of a motor vehicle without valid MTPL insurance is not permitted.
I concluded an MTPL insurance contract with DallBogg: Life and Health Insurance Company JSC despite the prohibition imposed on the company. What are the consequences of the licence withdrawal?
If you are a Bulgarian citizen and concluded such a contract after 2 April 2026, you should be aware that the contract does not produce legal effects. You should immediately file a formal complaint with the competent authorities and conclude a new contract with an insurer authorised to carry out insurance business.
I have another type of insurance policy with DallBogg: Life and Health Insurance Company JSC. What happens to it?
You should contact the conservators appointed to manage the company.